The 4-Step Process
How Customer Reviews Works
A seamless, privacy-first workflow designed to save business owners hours of manual typing.
1
Connect Google
Securely connect your verified Google Business Profile using Google’s official OAuth protocol. We never see or store your Google password.
2
Sync reviews
Automatically import customer reviews across your locations into your private dashboard with real-time sync notifications.
3
Generate an AI draft
Our context-aware AI analyzes the customer's comment and sentiment to create an authentic, tailored reply suggestion.
4
Approve and send
Review the draft, edit or adjust the tone if desired, and click Approve to publish your response directly to Google.
Ready to streamline your review replies?
Connect your Google Business Profile and reply faster with AI drafts you approve.